Tag Archives: towing

What to Expect When You Call For a Tow Truck

You’ve broken down on the side of the road. It’s dark. It’s late. The kids are tired, you’re tired. It’s everyone’s worst nightmare. What do you do? You pull out your cell phone and call for a tow truck. But what’s going to happen? You’ve never done this before. What should you expect? Calling a tow company doesn’t have to be a big deal. When you dial the number, you don’t need to hold your breath! A customer representative from the towing company will answer the phone and help you! You will need some basic information: Where you are. You need to be able to provide the tow company with a way to locate you and your vehicle. If you are near something of note, a store, an address, provide that to them. If you are not sure, look for the nearest mile marker or use the navigation on your map to give them a better idea. For example, I’m on the 8 just past the exit for New Hartford. The more information you can give t ... read more

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5 Tools Everyone Needs When Dealing with Roadside Assistance

5 Tools Everyone Needs When Dealing with Roadside Assistance

#1 Gas Can People run out of gas a lot more than you think so an essential tool to make sure you have is a gas can or if you’re a professional, a gas can WITH gas. Everyone has at least one story of how they ran out of gas and most can tell you the circumstances of how it caused problems that day. You can save the day with this simple and inexpensive item. #2 Jack It’s hard to change a tire without the proper tools. Many vehicles don’t have a jack in them. In fact, some cars don’t even come brand new from the factory with a jack. If you are providing roadside assistance, you need a stable jack that can hold a large amount of weight. #3 Air Compressor If you are helping to change a tire or if the tire is out of air, it’s a lot more convenient to fill it or test it with air right on the scene. This saves you trips back and forth and makes it so you may not have to remove the tire at all ... read more

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